Terms & Conditions

In these terms and conditions, unless the context otherwise requires:

  1. references to numbered clauses are references to the relevant clause in these terms and conditions;
  2. any obligation on any Party not to do or omit to do anything shall include an obligation not to allow that thing to be done or omitted to be done;
  3. the headings to the clauses of these terms and conditions are for information only and do not affect the interpretation of the Agreement;
  4. any reference to an enactment includes reference to that enactment as amended or replaced from time to time and to any subordinate legislation or byelaw made under that enactment; and
  5. the word ‘including’ shall be understood as meaning ‘including without limitation’.
“Agreement”     refers to the Membership Agreement (MA) of Stars & Sharks in its entire 3 parts. 

 means the charges for the Services as specified;

"Confidential Information”    means all information, whether written or oral (however recorded), provided by the disclosing Party to the receiving Party and which (i) is known by the receiving Party to be confidential;
(ii) is marked as or stated to be confidential; or
(iii) ought reasonably to be considered by the receiving Party to be confidential; 
“Customer”    Refers to the person who has purchased a Stars & Sharks membership also mentioned as member or shark;

“DPA”   means the Data Protection Act 1998; 

“Expiry Date”   means the date of expiry of the Membership and the Agreement, this will be usually 1 year, 2 years or 6 months after the date of commencement of the membership, according to what is specified at moment of payment;

“FOIA”   means the Freedom of Information Act 2000;

“Information”   has the meaning given under section 84 of the FOIA; 

“Party”   means the Supplier or the Customer (as appropriate) and “Parties” shall mean both of them;

“Personal Data”   means personal data (as defined in the DPA) which is processed by the Supplier or any Staff on behalf of the Customer pursuant to or in connection with this Agreement;

“Request for Information”   has the meaning set out in the FOIA or the Environmental Information Regulations 2004 as relevant (where the meaning set out for the term “request” shall apply);

“Services”   means the services to be supplied by the Supplier to the Customer under the Agreement; The Services as described in this Agreement are limited to this Agreement. Any other Agreements or contracts entered into between both parties are to be treat as discrete. The costs for providing the services of one Agreement do not cover the Services of another separate Agreement.

“Staff”   means all directors, officers, employees, agents, consultants and contractors of the Supplier and/or of any sub-contractor of the Supplier engaged in the performance of the Supplier’s obligations under the Agreement;

“Staff Vetting Procedures”   means vetting procedures that accord with good industry practice or, where requested by the Customer, the Customer’s procedures for the vetting of personnel as provided to the Supplier from time to time;

“S&S”   refers to Stars & Sharks Ltd;

“Supplier”   Refers to Stars & Sharks Ltd;

“Term”   means the period from the start date of the Agreement to the Expiry Date as such period may be extended in accordance with clause Error: Reference source not found or terminated in accordance with the terms and conditions of the Agreement;

“VAT”   means value added tax in accordance with the provisions of the Value Added Tax Act 1994; and

“Working Day”   means a day (other than a Saturday or Sunday) on which banks are open for business in the City of London.

“Written notice”   all written notice from Stars & Sharks will be given by email or by writing delivered to the personal address, or personal email address, supplied by the customer during their registration. Any written notice from the customer must be delivered to This email address is being protected from spambots. You need JavaScript enabled to view it. or to the official administrative address of Stars & Sharks Ltd.

1. Basis of Agreement
Upon the purchase of a S&S membership the Agreement of S&S to supply its services to the member are subject to the terms and conditions of this Membership Agreement.

2. Supply of Services
2.1 In consideration of the Customer’s agreement to pay the Charges, the Supplier shall supply the Services to the Customer for the Term of 1 year or, longer depending on the subscription package paid for.
2.2 In supplying the Services, the Supplier shall:
2.2.1 Co-operate with the Customer in all matters relating to the Services.
2.2.2 Perform the Services with all reasonable care, skill and diligence in accordance with good industry practice.
2.2.3 Use Staff who are suitably skilled and experienced to perform tasks assigned to them, and in sufficient number to ensure that the Supplier’s obligations are fulfilled especially during the assessment.
2.2.4 Ensure that the Services shall conform with all descriptions and specifications set out; and
2.2.5 Comply with all applicable laws.
2.3 The Customer may by written notice to the Supplier at any time request a variation to the scope of the Services.